Store status
The online shop is accepting payments for products marked Available online.
Delivery and setup
Free delivery on online orders. Delivery availability, estimated timeline and setup arrangements are confirmed by pincode before fulfilment.
Returns, cancellations and refunds
No returns are accepted after delivery because products are single-owner and untouched. Before fulfilment, contact Home Medix to request cancellation or a refund.
Problems with a delivery
For a damaged, defective or incorrect item, contact Home Medix with your order reference, a description and relevant product or packaging photographs. Keep the item and packaging available while the team assesses the issue. The return restriction does not remove rights that cannot legally be excluded.
Warranty
Warranty coverage depends on the model and purchase terms and must be confirmed before purchase.
Payment
Eligible online orders are paid through Razorpay. Home Medix receives payment status and order references, while payment credentials are handled by Razorpay.
Questions
Contact social@homemedix.in or call +91 98860 12456. For service and warranty support, call +91 95137 55596.