Enquiries and support
Home Medix stores the details you submit, your consent record, product and enquiry type so the team can respond. These records are sent to Zoho CRM. Your selected state or region is saved; approximate location provided by the hosting service may also be attached. Please do not send prescriptions, health records or sensitive medical details.
Online orders
When checkout is open, Home Medix stores the contact, delivery, product, amount and payment reference details needed to fulfil and support your order. Razorpay handles card, UPI and other payment credentials. Home Medix does not receive those credentials.
Website cookies
The website uses cookies and browser storage for its operation, analytics and campaign measurement. Website measurement starts automatically when you visit. Your browser may provide controls to block cookies or tracking technologies.
Analytics
Google Analytics 4 and Google Tag Manager measure page visits, product and article engagement, document downloads, contact clicks, form activity, successful enquiries and confirmed purchases. These services receive technical browser information and may use measurement cookies. Home Medix does not include form names, phone numbers, email addresses, messages, delivery addresses or medical information in its analytics events. Learn how Google uses information from sites that use its services at Google’s privacy information.
Campaign references
Referral and campaign references, including advertising click identifiers, may be stored for up to 90 days to identify the source of an enquiry or order. These references are attached to an enquiry or order you submit.
Advertising integrations
Advertising conversion measurement runs automatically when configured. It records a successful sales enquiry against a campaign; service requests and article-correction messages are not treated as sales conversions. Advertising personalization and automatic matching of contact details are not enabled by this website.
WhatsApp and email
If you open WhatsApp or an email app, that service handles your message under its own terms. Review the message and recipient before sending.
Contact and corrections
To ask about information you have shared, correct an enquiry or order, or stop follow-up, contact social@homemedix.in. Home Medix is at 27, 3rd Main Road, KSSIDC Industrial Estate, Rajajinagar 6th Block, Bengaluru 560044, Karnataka, India.
Website operation
Hosting services process technical request information to deliver and protect the website. Short-lived abuse-prevention counters use a hashed request identifier. Enquiry, order and content records are stored in the site’s managed CMS infrastructure.